A hand holding an envelope with a letter inside

foreign letter

Do you correspond with foreign entities or institutions? Thanks to Poczta Polska's letter service, you can send correspondence, printed matter, documents, magazines, books, and small items approved for postal transport.

The contract concluded for the handling of foreign letters takes into account a number of parameters thanks to which we can precisely adapt it to your needs and requirements.

Delivery times

Calendar
Priority

in zone A (Europe including Cyprus, all of Russia and Israel) by the third business day after the day of dispatch (D+3),

in countries:

    • zone B (North America, Africa),
    • zone C (South America, Central America and Asia),
    • zone D (Australia and Oceania)
      until the fifth business day after the day of dispatch (D+5).

In the case of European Union countries, the standard specified in the European Union Directive is to deliver 85% of shipments of the fastest category (priority) within three business days (D+3) and to deliver 97% of shipments within five business days (D+5).

For other countries, the standard set by the Universal Postal Union applies: delivery of 80% of the fastest category (priority) shipments within five business days (D+5).

Dimensions

Minimum

the dimensions of the address side cannot be smaller than 90 x 140 mm.

Maximum

the sum of length, width and height – 900 mm, while the largest of these dimensions (length) cannot exceed 600 mm.


The dimensions of letter items sent in roll form are:

Minimum

the sum of the length plus double the diameter – 304 mm, while the largest dimension (length) cannot be less than 210 mm.

Maximum

the sum of the length plus double the diameter – 1040 mm, while the largest dimension (length) cannot exceed 900 mm.

dimensions are taken with a tolerance of +/- 2 mm.


Mass

up to 2kg

You can send any business correspondence saved on any medium by regular mail.

You can put there, among other things:

    • business correspondence,
    • correspondence with clients and contractors,
    • official correspondence,
    • small items permitted for postal transport.

Due to the risk of introducing diseases into the European Union, strict procedures are in place for the introduction of certain animal products into the EU.
Details are available here .

The service fee is determined according to the Price List for Universal Services in Domestic and Foreign Trade.

Price list of universal services in domestic and foreign trade
Download
Regulations on the provision of universal services
Download
Countries that provide the service of withdrawal, change, and correction of the address of a letter shipment in foreign trade
Download
Information about customs declarations and other restrictions
Download
List of prohibited materials
Download
Quantity and value summary for unregistered shipments
Download
Priority sticker
Download
Submission form
Download
Customs declaration CN 22
Download
Request for redirection of parcels
Download
Request to store shipments
Download
Request to amend a contract in foreign trade
Download
Reporting an objection
Download
Postal power of attorney
Download
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We will tailor the offer to your business

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To shorten the time it takes to process your correspondence, you can also use our Corporate Mail and additional services, such as Printing and Packaging.

Company mail

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Printing and packaging

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eSENDER

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If you want to have full control over the shipment process and keep track of its status, you will certainly be interested in our electronic solutions – eNADWCA and eMONITORING .

Parcels for the blind and visually impaired

Detail of the hand of a person reading a Braille document

This type of shipment may contain correspondence or printed materials in raised lettering or on another medium readable by blind or visually impaired individuals. Importantly, we accept these items for domestic shipment free of charge (in the economy shipping option) – as letters (up to 2000g) or parcels up to 7000g.

Delivery times

Calendar
National

Priority – the expected service completion date is three business days after the date of shipment ( D+3 ),

Economy – the expected delivery time is five business days after the date of dispatch ( D+5 ).

Foreign

Priority

in zone A countries (Europe including Cyprus, all of Russia and Israel) – by the third business day after the day of posting (D+3),
in zone B countries (North America, Africa),
in zone C countries (South America, Central America and Asia),
in zone D countries (Australia and Oceania) – by the fifth business day after the day of posting (D+5).

Estimated service completion dates do not constitute guaranteed delivery dates.

Prices and weight ranges

National

unregistered economic letter items,
registered economic letter items,
letter items with declared economic value,
postal parcels, including those with declared economic value.

Foreign

unregistered priority letter items,
registered priority items,
priority letter items with declared value,
postal parcels, including those with declared economic value.

In the case of letters and postal parcels, an additional fee is paid for a complementary service – confirmation of receipt.

In the case of priority mail (except for foreign priority letters), a fee is paid which is the difference between the fee for a priority mail of a given type and weight category and the fee for an economy mail of the same type and weight category.

Dimensions

Standard shipment dimensions:

Minimum:

the dimensions of the address side cannot be smaller than 90 x 140 mm,

Maximum:

the sum of length, width and height – 900 mm, while the largest of these dimensions (length) cannot exceed 600 mm.


The dimensions of roll shipments in domestic are:

Minimum:

the sum of the length plus double diameter – 170 mm, while the largest dimension (length) cannot be less than 100 mm,

Maximum:

the sum of the length plus double the diameter – 1040 mm, while the largest dimension (length) cannot exceed 900 mm.

The dimensions of roll shipments in foreign are:

Minimum:

the sum of the length plus double diameter – 304 mm, while the largest dimension (length) cannot be less than 210 mm,

Maximum:

the sum of the length plus double the diameter – 1040 mm, while the largest dimension (length) cannot exceed 900 mm.

All dimensions are taken with a tolerance of +/- 2 mm.


Mass:

up to 7000g.

Contents

Printed materials for the use of the blind and visually impaired, distributed openly, and films with cecographic markings, i.e., raised print readable by the blind and visually impaired. It may also contain audio recordings and special paper intended exclusively for the use of the blind and visually impaired, provided they are sent by or addressed to an officially recognized institute for the blind.

Standard, registered and valuable letters can be sent as parcels for blind and visually impaired people - they require a 52 x 65 mm mark on the address side of the parcel .

Additional services

  • Priority
  • Confirmation of receipt
Price list of universal services in domestic and foreign trade
Download
Regulations on the provision of universal services
Download
Confirmation of shipment – ​​FOR YOU
Download
Submission form
Download
Confirmation of receipt
Download
Shipping label for the blind
Download
Confirmation of receipt sticker
Download
Priority sticker
Download
Notification/Repeat Notification
Download
Postal power of attorney
Download
Reporting an objection
Download
Request for redirection of parcels
Download
Request to store shipments
Download
Request to amend the contract
Download

Neostamp

Neostamp Logo

This is the modern equivalent of the Postage Stamp.

You can purchase it through the Envelo platform and print it on your printer. You can drop the stamped letter in a mailbox or drop it off at the post office.

Neostamps are sold at the price of traditional Postage Stamps.

Buy a Neostamp

Neoletter

Send a traditional letter from your computer . We'll print it and deliver it to the recipient.

Send Neoletter