The report should concern an action or omission that is unlawful or intended to circumvent the law, concerning:

• public procurement,
• corruption,
• financial services, products and markets;
• counteracting money laundering and terrorism financing;
• product safety and compliance with requirements,
• transport safety,
• environmental protection,
• radiological protection and nuclear safety,
• food and feed safety,
• animal health and welfare,
• public health,
• consumer protection,
• protection of privacy and personal data,
• security of networks and IT systems,
• financial interests of the State Treasury of the Republic of Poland, local government units and the European Union,
• the European Union internal market, including public law rules on competition
  and state aid, and corporate taxation.

If you are aware of a violation of the law, you can report it by choosing one of the channels below. These reporting methods will ensure the confidentiality of your information and protect you from retaliatory action.

• during a direct meeting with a designated person, arranged in advance via the email address: sygnalista@poczta-polska.pl,
• by telephone , via the Emergency Notification Centre, tel. +43 842 06 03 (calls are recorded),
• in writing to the following address:

Poczta Polska SA
Legal Office
ul. Rodziny Hiszpańskich 8,
00-940 Warsaw,
obligatorily with the note: "Whistleblower report - do not open",

If you wish to submit your report in writing, we encourage you to use the Infringement Report form in the form of a Word document:

• online by completing the electronic form:

Persons authorized to make an internal report in a work-related context are:

• employee,
• temporary worker,
• a person providing work on a basis other than an employment relationship, including a civil law contract,
• entrepreneur,
• proxy,
• shareholder or partner,
• member of the Company's governing body,
• a person performing work under the supervision and direction of a contractor, subcontractor or supplier, including under a civil law contract,
• trainee,
• volunteer,
• apprentice,
• a natural person who comes into possession of information about a violation of the law, obtained in a work-related context, before entering into an employment relationship or other legal relationship constituting the basis for the provision of work or services or performing a function in or for the Company, or when such relationship has already terminated.

Any violation of the law reported by a whistleblower will be thoroughly and impartially analyzed, while maintaining confidentiality. Actions taken as a result of the whistleblower's report will be aimed at preventing or eliminating the consequences of the violation and implementing appropriate remedial measures.

The procedure is as follows:

• confirmation of receipt of the report, if the whistleblower provided contact details,
• initial verification of the application,
• taking follow-up action and initiating explanatory proceedings in order to assess the accuracy of the information contained in the report and to counteract the infringement of the law that is the subject of the report, provided that the report is qualified as subject to consideration under the provisions of the Act,
• contacting the whistleblower – if there is a need to supplement the information,
• Feedback to the whistleblower regarding the outcome of the investigation, including any planned or undertaken corrective actions, will be sent to the email or mailing address they provide. This information will be provided within three months of the date the report is confirmed.

Poczta Polska SA makes every effort to maintain confidentiality and ensures that:

•  only authorized employees have access to the full content of the whistleblower's report,
• access to the information contained in the report is limited, and data regarding the whistleblower is stored in a secured place, accessible only to authorized persons,
• Only an employee authorized to receive reports of violations of the law and, in justified cases, verifying the report as part of the investigation procedure - after obtaining appropriate authorization - may contact the whistleblower.

A whistleblower is protected from the moment of reporting, provided that he or she has reasonable grounds to believe that the information being reported is true at the time of reporting and that it constitutes information about a violation of the law.

The provisions on whistleblower protection do not apply to information covered by (Article 5 of the Act):

• regulations on the protection of classified information and other information that is not subject to disclosure under generally applicable law for reasons of public security,
• professional secrecy of medical and legal professions,
• the secret of the judges' deliberations,
• secrecy of criminal proceedings.

Whistleblowers are entitled to legal protection against retaliatory actions. Legal protection measures include:

• submitting a notification to law enforcement authorities, i.e. the Police and prosecutor’s offices, about the possibility of committing a crime involving retaliatory actions against the whistleblower,
• filing a claim for compensation or damages for retaliatory actions,

A whistleblower who fears or has experienced retaliatory actions may also report this fact to Poczta Polska SA. For this purpose, they may use the Retaliatory Action Report Form.

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Whistleblower, remember that making a report cannot constitute a basis for liability (including disciplinary liability, for damage resulting from the infringement of the rights of other persons or obligations specified in legal provisions, in particular regarding defamation, infringement of personal rights, copyrights, protection of personal data and the obligation to maintain confidentiality, including trade secrets, taking into account Art. 5 of the Act), and if such proceedings are initiated against you, you may request their discontinuation.

The only condition for protection is that as a Whistleblower you have reasonable grounds to believe that reporting is necessary to disclose a violation of law in accordance with the Act, provided that obtaining the information or accessing the information does not constitute a prohibited act.

Whistleblowers, please also remember that, regardless of your internal report, you can submit an external report at any time to other public authorities or the Commissioner for Human Rights. In this case, too, the Act protects you against retaliation.

Once we receive a report, we will process personal data only to the extent necessary to process the report or to implement follow-up actions. We store personal data in accordance with the provisions of the Whistleblower Protection Act.

Anyone wishing to report a violation of the law (a whistleblower) is entitled to free legal assistance and free civic counseling, provided pursuant to the Act of August 5, 2015, on Free Legal Aid, Free Civic Counseling, and Legal Education. Free legal assistance is organized by the county/city with county status that has jurisdiction over your place of residence.