"Mom First" campaign at Polish Post offices
Poczta Polska, committed to providing high-quality customer service, has implemented a code of good practice for those with special needs at its branches. One element of the code is the "Mom First" campaign, which has been running for three years. As part of this initiative, pregnant women and parents with young children are served with priority and out of turn order. The campaign is highlighted by special signs, which Poczta Polska uses to encourage other customers to support the company's cause and initiatives in this area.
Poczta Polska (Polish Post) branches display special signs indicating that privileged individuals have priority service. This priority rule applies to pregnant women, people with children under two years of age, and people with disabilities. Poczta Polska implements this policy in accordance with the "Charter of Good Practices" adopted for use by direct customer service employees.
The systematization and implementation of recommendations in this area confirms that Poczta Polska is a socially responsible company and sensitive to the specific needs of its customers. Priority service for pregnant women and parents with young children is provided under the slogan "Mom First." The company has prepared special signs informing all customers about the priority service for privileged groups. The program has been implemented in post offices for three years. Today, on the occasion of International Mother's Day, and in connection with the socially significant dimension of the "Mom First" campaign, reiterating its main principles takes on a special dimension and significance.
We wish all mothers the best on this day.