Give the postman a chance - remember about the obligation to have an accessible mailbox
Waiting for mail? Check if your postman has a chance of reaching you with your package or can leave a notification about your pending shipment.
In the work of postmen, problems often arise due to the lack of access to collection boxes, as well as the complete absence of boxes and the lack of marking of the property with signs with the name of the street or town and the house number.
Does the postman have difficulty accessing your mailbox? If so, you can change this by influencing your housing cooperative or housing association to change the location of the mailboxes and allow postmen easy access.
As a resident of a single-family home, do you have a mailbox installed in a location accessible to the postman? Every owner or co-owner of a residential property or the land on which a residential building is located is obligated to install a mailbox in an easily accessible location. This is regulated by the Postal Law. Having a mailbox also impacts the quality and efficiency of mail delivery.
Property owners with residential buildings and owners of residential buildings are required to install a mailbox that meets legally specified requirements. In single-family buildings, the mailbox should be located in front of the building's entrance or in a publicly accessible area of the property. In multi-family buildings with more than three units, the mailbox must be located in a publicly accessible area. Each unit requires a separate mailbox.
The ubiquitous fencing of housing estates makes it difficult for postmen to access properties and, consequently, deliver mail. In many cases, mailboxes are located behind gates in gated communities, where there's often no one to let the postman into the stairwell. Unfortunately, housing cooperatives and housing communities are reluctant to provide postmen with codes or keys, or to locate mailboxes so they can be easily accessed. One such example is a large city housing estate—mailboxes are located behind locked doors, so every day the postman is forced to collect nearly 120 unmarked keys/chips from the reception desk, which he uses to access the mailboxes.
When postal carrier access to mailboxes is difficult, Poczta Polska requests that the owner/co-owner of the premises be placed in accordance with applicable regulations or provide "entrance codes" or keys enabling easy access. Local Poczta Polska department heads also cooperate with municipal offices, reminding residents of their obligations under generally applicable regulations.
To ensure your mail reaches its intended recipient, ensure it's addressed correctly and that you provide the correct address information, for example, when shopping online. Detailed information can be found in the Correct Addressing Guide and the Postal Code .
We also remind you about the possibility of using the Registered Mail to Mailbox . This solution eliminates the need to worry about the expiring collection deadline and rush to the post office. This service involves placing addressed registered mail into the mailbox. Additionally, Poczta Polska can notify you that the addressed registered mail has been delivered. Simply provide your phone number or email address the online application
Another interesting solution is e-INFO:awizo. This free service allows you to receive information about a shipment waiting at a post office. Information is sent via text message or email, depending on the customer's preference. This request can be submitted at any post office or online. However, in the case of documents related to criminal, civil, court-administrative, tax, and administrative proceedings, as well as documents concerning violations of public finance discipline, customers will receive the notification in paper form, as this is required by generally applicable regulations.