e-Delivery: Send electronic correspondence with Poczta Polska quickly, conveniently and safely
The revolution in the electronic services market has been evident for some time. Electronic replacements for traditional services are being periodically introduced and are gradually gaining popularity . Some of these services are so-called trust services, which are provided based on the eIDAS Regulation and ETSI standards, making them innovative and secure solutions, such as electronic signatures. Trust services also include registered electronic delivery provided by Poczta Polska.
For years, e-Delivery has been successfully provided by European countries such as Italy, Belgium, France, and the Czech Republic. The choice of national postal services as Designated Operators to provide this service is fully justified and has often been dictated by public expectations. This is supported by the operators' experience, postal infrastructure, correspondence security, and confidentiality. This proven solution in many European Union countries has been recognized in the potential of Poczta Polska as a Designated Operator. The company is pursuing its main strategic goal, focusing on investing in the digitization of traditional services.
Poczta Polska e-Delivery guarantees the confidentiality of correspondence and its protection against damage or theft.
The development of this service is gradually eliminating the need to send paper registered letters between governments and citizens/companies. Thanks to e-Delivery, citizens and companies can send and receive electronic documents from anywhere with internet access. Instead of visiting a post office in person, physically receiving and sending registered letters, and archiving paper correspondence, this can now be conveniently done electronically.
e-Delivery offers access to all matters in one place. Thanks to unique electronic delivery addresses (ADE), assigned upon request by the Minister responsible for computerization, we can be sure that we are corresponding with the correct recipient. Furthermore, e-Delivery allows us to verify the status of our correspondence through real-time proofs at every stage of the process (such as the date of posting and delivery confirmed by a qualified time stamp).
Poczta Polska has introduced an additional service to e-Delivery, enabling communication between individuals and companies
Q-Delivery is a qualified registered electronic delivery service, which, like e-Delivery, is a trust service. It enables electronic correspondence identical to registered mail, guarantees accurate dispatch and receipt times thanks to a qualified time stamp, and ensures recipient identity verification through authentication with an electronic identification tool, such as a trusted profile, e-ID card, or the mObywatel app.
Poczta Polska, as a provider of the Qualified Registered Electronic Delivery Service Q-Delivery, is entered in the register of trust service providers (qualified services) and has received a certificate of a trust service provider for the provision of the qualified registered electronic delivery trust service.
Obligation to implement the e-Delivery service
On May 29 this year, the Minister of Digital Affairs issued a statement setting December 10, 2023, as the deadline for implementing the technical solutions necessary to deliver correspondence using the public registered electronic delivery service or a public hybrid service, and for providing an access point to registered electronic delivery services in cross-border traffic in the ICT system (Journal of Laws, item 1077).
The above deadline applies to the obligation to use public services of entities such as:
- government administration bodies and budgetary units serving these bodies,
- public authorities other than the above-mentioned, including state control and law protection authorities, and budgetary units serving these bodies,
- The Social Insurance Institution and the funds managed by it and the Agricultural Social Insurance Fund and the funds managed by the President of the Agricultural Social Insurance Fund,
- National Health Fund,
- executive agencies, budgetary economy institutions, state earmarked funds, independent public health care facilities, public universities, the Polish Academy of Sciences and its organizational units, state and local government cultural institutions, other state or local government legal entities established under separate acts for the purpose of performing public tasks,
- a practicing lawyer,
- legal counsel practicing the profession,
- a tax advisor practicing the profession,
- restructuring advisor practicing the profession,
- patent attorney practicing the profession,
- notary practicing the profession,
- counselor of the General Prosecutor's Office of the Republic of Poland performing official duties,
- a non-public entity entered into the register of entrepreneurs of the National Court Register,
- local government units and their associations, as well as metropolitan associations and local government budgetary establishments.