Customers can use the services of post offices as before the pandemic.

Poczta Polska's 4,600 branches are now operating under standard opening hours, as they were before the changes introduced following the outbreak of the pandemic. Customers are being served while maintaining restrictions to prevent the spread of COVID-19. 

All existing branches within the Poczta Polska network have now returned to standard operating hours. Through Poland's largest network of locations, customers gain easy and convenient access to a variety of services: postal, banking, insurance, logistics, and trade.

While resuming normal operating hours, Poczta Polska is not abandoning the measures adopted to combat the coronavirus. Given the company's size, employment level, number of post offices and sorting plants, the scale of this undertaking and the associated costs are significant. Poczta Polska employees are being continuously equipped with personal protective equipment—masks, gloves, and disinfectants. The Poczta Polska Management Board has already allocated over PLN 57 million for this purpose.

Even during the pandemic, Poczta Polska (Polish Post) continued to expand its network of branches, offering a full range of services. In July of this year, new post offices were opened in Kielce and Pacanów, while a revitalized post office opened in Malbork. In June, new post office branches opened in Oświęcim (Lesser Poland Voivodeship), Nowa Sól (Lubusz Voivodeship), and Zdzieszowice (Opole Voivodeship), and in May, a new post office opened in Wąwelno (Kuyavian-Pomeranian Voivodeship).