A new agreement between Poczta Polska and Żabka. The continuation of cooperation assumes further amenities for clients
Poczta Polska, the Żabka chain of stores and the Pointpack technology partner continue cooperation in the field of shipping. The new agreement, already signed by the parties, assumes both the maintenance of existing services and the further development of facilities for clients. Soon, in Żabka stores, it will be possible, among others making a return of purchased goods.
The decision to continue cooperation results from the growing interest in the service of receiving and sending parcels of Poczta Polska in Żabka stores, of which there are already over 8400 in the whole country. Many branches of this nationwide network are open from early morning to late hours, as well as on Sunday. Customers are increasingly choosing the option to pick up in Żabka due to the security of shipments, which is guaranteed by Polish Post, as well as to the convenience and proximity of stores. Thanks to the cooperation between the Polish Post and network, the package can be picked up during everyday purchases. In addition, customers have up to 7 days to download the parcel from the date of receipt of the notification of this possibility. The option of pickup in the store also contributes to environmental protection by reducing the number of kilometers covered by couriers.
- Poczta Polska focused on the development of courier services in its strategy. To this end, last year we made a thorough change in Pocztex product offer, one of the distinguishing features on the market is multi -channel. Customers gain the possibility of a wide selection of delivery method: point, machine and courier. The Żabka chain is of key importance for the Pocztex method - says Tomasz Zdzikot, president of Poczta Polska.
The new agreement between partners assumes not only continuing, but also further expansion of cooperation in the field of servicing courier parcels of business and retail clients. Already today, in addition to the option of picking up packages in Żabka stores, it is also possible to broadcast them via the website https://paczki.zabka.pl/
Customers are more and more willing to use the delivery option to the address indicated, as well as receipt in the selected Żabka store. Shipments can be paid quickly and conveniently online. One of the amenities that Poczta Polska intends to introduce, thanks to the new contract with Żabka, will also be the possibility of returning the purchased goods in stores of this chain.
- Our clients value comfort and convenience, which is why we have been constantly developing a network of postal receipts Pocztex point for several years. By the end of this year, the network will increase to over 20,000 pickup points. Żabka stores will be a place where customers will not only pick up shipments on the occasion of everyday purchases, but will also be able to conveniently send a package or return the purchased goods. We are currently developing these options with our partner Żabka Polska - emphasizes Andrzej Bodziony, vice president of Poczta Polska.
The development of parcel services and increasing shares in the growing ecommerce market are one of the priorities of Poczta Polska. By continuing and expanding cooperation between the Żabka company and the network, it will be possible to successively introduce modern technologies and mobile solutions, whose integration will be provided by Pointpack SA in 2022, the company exceeded the number of 55 million served shipments in over 16 thousand. points throughout Poland.
- Together with our partners, Poczta Polska and Żabka, we have developed strong foundations to develop courier and meet the expectations of customers. Continuation of cooperation is a sign that the need to implement multifunctional stores is growing, which gain in the eyes of consumers and build an advantage on the market. Joint actions are a strong basis for consistently taking on subsequent challenges in this area - says Marek Piosik, President of Pointpack SA
Żabka Polska Sp. z o. o. is the owner of the largest network of Modern Convenience stores in the country, and for 23 years of presence on the market has strengthened the position of the leader of this segment. The idea of the network functioning is the proximity and convenience of customers, who in over 8,400 stores can do quick shopping and use a rich package of additional services, including pickup or sending shipments. The Żabka chain of stores visits nearly 3 million customers every day, and about 15.5 million consumers live no more than 500 meters from the nearest Żabka.
- Żabka stores are a place where customers conveniently and in a convenient time can also settle several things - not only do shopping or drink coffee, but also pick up or send a parcel. Żabka is constantly looking for new opportunities to best meet the needs of our clients. Certainly they will be satisfied with the new service, which we offer in cooperation with our partner - Poczta Polska - the possibility of returning shipments in our chain stores. It will be another convenience for them, and what is associated with it - saving time - says Przemysław Tomaszewski, director of sales and development of services from Żabka Polska.
Convenient locations and flexible opening hours of Żabka stores make this network the most frequently chosen place of collection of parcels in the Pocztex Point delivery channel. From the perspective of customers, it is these factors that play the main role when choosing the place of collection of parcels. An additional convenience is also the possibility of picking up a parcel based on a PIN or a bar code scanned from the ŻAPPKA application.