Payment of the RTV subscription fee among the digital services of Poczta Polska
Poczta Polska is focusing on digital services. Among them is the increasingly popular option of registering radio and television receivers on the Poczta Polska website. Poczta Polska is introducing convenient features for subscribers regarding receiver registration and payment of the subscription fee set by the National Broadcasting Council.
The development of digital services is consistent with the strategic initiatives undertaken by Poczta Polska. These simple and convenient solutions are gaining increasing customer interest. This was demonstrated by subscribers who registered their radios and televisions without leaving home by visiting the Poczta Polska website . More people have already used this service in the first eight months of this year than in all of 2019.
Recently, the media has published a lot of information regarding the subscription and the Post Office's related activities, which is not supported by facts. Neither the regulations nor the postal service's procedures have changed in this regard. For your convenience, we will present the most important information regarding the subscription; detailed information can be found in a dedicated section on the Post Office website.
Who has to pay the TV licence fee?
Every owner of a radio or television set, whether an individual, a business entity or an institution, must pay the licence fee.
Who sets the subscription fees?
The fees are set by the National Broadcasting Council. The fees for 2021 were introduced by the Regulation of the National Broadcasting Council of July 23, 2020, on the amount of license fees for the use of radio and television receivers and discounts for paying them in advance for periods longer than one month in 2021.
How can I pay the subscription?
Each subscriber is assigned an individual bank account number (the last eight digits constitute an individual identification number), which facilitates making payments.
Where can I pay the subscription fee?
The subscription fee can be paid at post offices, via the platform on the Poczta Polska website ( https://rtv.poczta-polska.pl/ ) or by traditional cash transfer at the subscriber's bank.
Where can I check my account balance?
If a subscriber wants to know the status of his/her payments, please send an inquiry:
- to the e-mail address: rtv.eod@poczta-polska.pl ,
- by mail to the following address: Poczta Polska SA COF RTV Subscription Department, ul. Bernardyńska 15, 85–940 Bydgoszcz,
- by phone on weekdays from 8:00 a.m. to 8:00 p.m., at (+48) 43 842 06 06 (charges according to the operator's price list).
Can the data be changed and how?
Changing your data may include updating your personal details, address, the number of radio and television receivers you use, or deregistering them. This can be done without leaving home. Simply visit the Poczta website .
Can a subscriber who makes regular deposits count on any bonuses?
Anyone who regularly pays subscription fees can also use the TVP VOD platform free of charge, which allows them to watch TV series, programs, films and television theatre performances online.
Who does not have to pay an RTV license fee?
People over 75 are exempt from the fee. No formalities are required. Poczta Polska (Polish Post) uses data from the PESEL database to determine when a subscriber is exempt from paying the subscription fee. For other eligible individuals, the appropriate documents must be presented at the selected post office and a declaration must be completed. The fee is then waived.
The full list of people eligible for exemption from subscription fees can be found on the website .
During the state of epidemic threat or epidemic, or if facilities cease operations, you can also send documents to the dedicated email address: rtv.eod@poczta-polska.pl . Personal and address information must be included with the documentation.
What to do when a subscriber stops using the radio and television?
In such a situation, you must immediately deregister your receivers. Until you do, you will be required to pay the subscription fee. You can deregister your receivers online .
Are there any consequences for not paying the TV license fee?
If the fees are not paid, the subscriber will receive a letter informing them of the absence of payment, which may be a reminder. Ultimately, the matter may be referred to the Tax Office for enforcement. The amount of the debt enforced depends on the period for which the subscriber is in arrears with their TV and radio subscription fees.
However, those using unregistered receivers must expect inspections by Poczta Polska. Following an inspection revealing that the user possesses unregistered receivers, a fine (decision) is issued, followed by a warning and a writ of execution if the decision is not paid.
How high can the fine be for not paying the subscription fee?
The fee for using an unregistered receiver is thirty times the monthly subscription fee.
Can the Post Office write off subscription arrears?
Poczta Polska does not have such authority. Pursuant to the provisions of the License Fee Act, only the National Broadcasting Council, at the request of a debtor subscriber, may waive or arrange for instalment payments of outstanding license fees in exceptional circumstances, if justified by special social considerations or unforeseen circumstances.
An application for the cancellation or instalment payment of arrears in the payment of subscription fees can be submitted to the electronic mailbox via the ePUAP2 platform (a qualified digital signature or trusted profile is required), in person at the Chancellery of the KRRiT Office or by post to the following address:
Office of the National Broadcasting Council Public Media Department – Radio and Television
Subscription Department
Skwer Cardinal S. Wyszyńskiego 9
01–015 Warsaw
More information on this subject can be found on the KRRiTV website .
Why does the Post Office collect fees?
The obligation to register receivers results from the Act of 21 April 2005 on license fees and the Regulation of the Minister of Administration and Digitization of 17 December 2013 on the conditions and procedure for registering radio and television receivers.
Poczta Polska, as the designated operator, performs tasks related to the radio and television service, including registration of radio/television receivers, receipt, recording and control of the obligation to pay subscription fees.