Poczta Polska launches the first 200 new parcel machines
Poczta Polska (Polish Post) has launched its first parcel machines in Warsaw. By the end of October, 200 such machines will be operational across Poland. These self-service machines will join the dynamically expanding Pick-up Point network, which allows Poczta Polska customers to choose where and when to collect their parcels.
Poczta Polska's parcel machines will be located in designated areas accessible 24/7 at post offices and in Biedronka stores. At least 100 such machines will be operational by the end of August in Warsaw, Łódź, Kraków, Rzeszów, Poznań, Wrocław, Szczecin, the Tri-City area, and Silesia. The remaining 100 machines will be operational by the end of October, before the holiday parcel rush.
Research shows that with the growth of e-commerce, Poles' preferences and habits regarding parcel delivery are changing, with collection points becoming increasingly popular. According to Poczta Polska data, nearly 25 percent of parcels in 2018 were collected by customers from a network of collection points. Thanks to the parcel machines, Poczta Polska customers will have an additional location from which to collect their parcels.
The first parcel machine was launched at the newly opened Poczta Polska branch located in the Port Praski housing estate at 5 J. Sierakowskiego Street in Warsaw. Five more machines in the Poczta Polska network are already operating at Biedronka stores in Warsaw.
Customers will be able to collect their online purchases, including products purchased through the Allegro Smart service, in which Poczta Polska cooperates with Allegro, the leader in online sales in Poland, at the installed parcel machines.
The option of collecting a parcel from a self-service machine is the third most popular delivery method after courier delivery and personal collection. This data is confirmed by the Gemius 2018 "Ecommerce in Poland" report, which shows that the group of people actively shopping online falls within the age range of 15-49, with over half of them citing self-service machines as a delivery method that motivates them to shop online.