Mailbox placement
Due to repeated cases of difficulties in delivering correspondence (in particular to addressees residing in so-called "gated communities"), Poczta Polska reminds of the need for cooperation between postal operators and users of premises in the matter in question.
In accordance with applicable law, postal delivery boxes should be located in such a way that all postal operators operating on the market have free access to them.
Owners or co-owners of the land on which the residential building is located are obliged to install a mailbox that meets the following requirements:
- in the case of single-family buildings – placing the box in front of the entrance door to the building or in a publicly accessible part of the property;
- in the case of multi-family buildings – placing a set of mailboxes in a publicly accessible part of the property, the number of which corresponds to the number of residential premises and premises for other purposes (if they have a separate address).
If the postman's access to the mailboxes is difficult, Poczta Polska requests the owner/co-owner of the premises to place the mailboxes in accordance with applicable regulations or to provide the Company with "entrance codes" or keys enabling free access to the mailboxes.
In addition, we would like to inform you that the designated Operator has the right to install and use its own mailboxes in rural areas or areas with dispersed development (after consultation with the relevant commune head, mayor or city president), on terms agreed with the owner, perpetual user or independent possessor of the real estate.