Order online at Empik with delivery to Żabka and receive a parcel and a sweet gift
"Courier deliveries" are the most recognizable service in Żabka's "Convenient Services" package. As many as 77% of customers associate Żabka with this service. Its popularity increases significantly in the pre-holiday period – in December of last year, the number of parcels collected at Żabka increased by 60% compared to November 2019. Therefore, during this special period, the brand has begun a partnership with Empik, expanding its network of Empik.com order collection points to include its stores across Poland. As part of a special offer, anyone who collects Empik.com purchases at Żabka by December 22nd will receive a sweet surprise – Milka chocolate. At the same time, Żabka is streamlining its parcel collection service – a new functionality in Żappka Post enables safe, contactless collection using a barcode.
According to the Gemius Polska Report "E-commerce in Poland 2020," there are over 28 million internet users in the country, and 73% of them have shopped online. We're increasingly choosing online shopping because it's convenient and offers greater options: selection, price comparison, and product availability. However, our preferences for receiving parcels are changing: instead of having a courier delivered to our home or work, we prefer parcel machines. We're equally happy to conveniently collect parcels from the store closest to our home.
An example is the recently launched partnership with Empik, which allows customers to choose any Żabka store as a pickup point for their Empik.com purchases. For orders over 40 PLN, this delivery option is available free of charge for members of the Empik Premium Free program. Anyone who decides to use the new service between November 25th and December 22nd of this year can expect an additional gift – a voucher entitling them to free pickup of a Milka chocolate of their choice.
Poczta Polska SA is responsible for delivering orders placed on Empik.com to Żabka stores.
At the same time, Żabka is introducing another convenience in the Żappka mobile app – the ability to collect a parcel using a barcode. This is the same code shown to the seller by customers collecting Żapps for purchases or using Żappka Pay. After scanning it, the seller will hand over the parcel. This means you will no longer need to provide the seller with a tracking number or PIN to collect it, significantly speeding up the entire process.
To use the new Żappka Post functionality, download the latest version of Żappka and enter your current phone number. From then on, Żappka users will receive notifications about all shipments sent to Żabka stores via the provided phone number.
Żappka is one of the most popular free mobile apps on the Polish market, with over 3.5 million users. Since the end of May 2019, the app has been available to customers and is constantly gaining new features. It offers users special promotions on selected products and dedicated offers created using artificial intelligence algorithms. The app also allows users to collect Żapps, points redeemable for rewards, through a loyalty program. It also allows you to easily locate the nearest Żabka store.