Custom shipping is an additional service that allows you to send a shipment larger than a standard shipment or with a different shape. Your shipment is considered custom if its total dimensions (length + width + height) are between 250 cm and 300 cm. The longest dimension can be up to 150 cm, regardless of the shipment type, or if it has an irregular shape—even if it is a standard size.

You need to create a shipment. Download and print a label for it. Place the printed label on the shipment. Parcel labels should be placed in a special sleeve, this is Poczta Polska form no. 71. Mail labels can be affixed to the shipment with glue or adhesive tape, ensuring they are securely attached.

This way, you can create multiple shipments, saving them in a single batch. After preparing the shipments and printing the labels, click "Close batch" in the batch view. Then, transfer the batch and send the data to the post office you select from the list in the system.

To obtain a paper confirmation of shipment, print two copies of each label or download the "Shipment Book" containing a list of shipments to be shipped.

The shipments will change location and appear in the Sent menu. You can go to the Post Office where the data was sent.

At the shipping window, the employee will scan the barcode and retrieve the previously saved data and send the parcel.

Currently, in order to send a parcel, it is required to send data to the specific shipping facility where the parcel will be sent.

The application allows you to print labels for shipments in many popular formats. Labels are downloaded as PDF files. They are available in both A4 formats (usually containing two copies of the label, which constitute the entire shipping label to be affixed to the shipment) and for thermal labelers in two formats: 105x148 mm and 100x170 mm. For letter shipments, popular self-adhesive label formats are available in A4, 100x100 mm, 105x148 mm, and 100x170 mm.

Pallet Shipment is a type of shipment that allows you to send a large pallet via Poczta Polska. The contents of such a shipment may consist of smaller parcels or a single large shipment. Pallet shipments can only be sent based on a written agreement with Poczta Polska.

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