Warehouse with shelves for parcels and letters

Parcel storage

With our parcel storage service, your correspondence can easily wait for collection at the post office. We can store it for up to four weeks after the first delivery attempt.

Graphic with information on how to extend the time for receiving a notified shipment

How does it work?

We store parcels at our facility for a maximum of 14 days, counting from the day following the collection deadline.

The service is dedicated to notified unregistered shipments (e.g. standard letters that do not fit into the mailbox) and registered shipments (e.g. registered letters, parcels), excluding:

  • Postal items sent under special rules, e.g. the Code of Administrative Procedure, the Code of Civil Procedure, the Code of Criminal Procedure, the Tax Ordinance
  • Pocztex, PACZKI24, PACZKI48
  • Packages containing bees and domestic fowl chicks and milk samples

How to use it?

Order the service by completing the online form.

Authenticate your identity through a trusted profile or in person at a post office. 

A paper version of the request form can be:

  • Receive at a post office or
  • Download from the Polish Post website

The printed and completed form can be submitted in person at a post office or given to the postman.

How much is the fee?

PLN 6.00 is charged for submitting a request at a post office

The fee for storing parcels depends on the period of storage of the parcel and is charged each time the stored parcel is collected according to the prices included in the price list.

Example storage prices per day:

PLN 0.50 for domestic letters,
PLN 2.00 for parcels.

A young smiling girl stands in the doorway, receiving a parcel in her hands.

I conveniently pick up at home.

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