Polish Post: Services that will help you during your holidays
Poczta Polska offers dozens of services that allow it to tailor its offerings to individual needs, including individual customers. Some of these services, while available year-round, are especially useful during the holiday season.
Parcel storage is a long-term storage service, up to four weeks from the first delivery attempt. Parcels typically remain at post offices for a maximum of 14 days. This service is recommended for anyone traveling for extended periods and whose parcels can wait. To have your parcel stored longer, please submit a request – either electronically or in paper form. A printable form is available here . This can be given to a post office employee or the postman. The service fee depends on the parcel's storage period and is charged each time, according to the price list, upon receipt. Depending on the type of shipment, the fee ranges from PLN 0.50 to PLN 2.00 per day.
Poste Restante allows you to pick up your parcel at any post office of your choice. This service is recommended for anyone changing their mailing locations. To use this service, the parcel must be properly addressed. The following information should appear on the parcel, in the correct order: the recipient's name and surname, the word "Poste Restante," the correct postal code, and the name of the post office that will deliver the parcel. Parcels sent via Poste Restante are delivered at the price of the service chosen by the customer, with no additional charge.
Using another service useful during the holidays – redirection (sending) – allows you to redirect a shipment to another specified address. To do this, simply complete the form – either electronically or on paper, submit it to a post office, or hand it over to the postman. Submitting a request using the electronic form requires identity authentication via a trusted profile or in person at the delivery office. The fee for sending the shipment depends on the type of shipment. This service does not cover: documents in criminal, civil, court-administrative, administrative, or tax proceedings, or documents concerning violations of public finance discipline, shipments containing bees and poultry chicks, samples containing milk, or Pocztex shipments.
Another service is delivery on request. Those who choose this service will have their registered mail delivered to the address indicated on the package. This service can be ordered electronically , by phone (+48 43 842 06 00 from mobile phones and 801 333 444 from landlines abroad), or by contacting the postman by submitting a completed form. The service fee is PLN 4.50.
Poczta Polska also offers a useful service for people who are often away from home, not just during vacation. Using the free registered mailbox service, mail is delivered directly to the recipient's mailbox. This service can be used by submitting the appropriate form – electronically or on paper – and handing it to a post office employee or mail carrier.
All forms that can be submitted traditionally can be downloaded from the Poczta Polska website. They are also available at post offices.
Poczta Polska also offers a range of other services for those who want to conveniently receive and send mail. These include the eNadawca , electronic confirmations ( eINFO: receipt , eINFO: delivery , eINFO: shipment , eINFO: advice ), and electronic shipment tracking ( eMonitoring ).
The company also offers digital equivalents of registered letters, such as e -Delivery ( for electronic communication with public entities) and Q-Delivery (for communication between companies, entrepreneurs, associations, attorneys, and individuals). Services provided through electronic delivery are fully secure, trustworthy services, allowing us to be certain of who we are corresponding with.
