Changes in fees for shipments from outside the European Union from July 1, 2026.
From July 1, 2026, the rules for calculating fees for postal shipments containing goods imported from outside the European Union will change. These changes result from European Union regulations regarding customs reform and are not a decision of Poczta Polska.
Under the new regulations, an additional customs duty of €3 (converted to Polish zloty) for each product in the shipment is being introduced for shipments valued up to €150. This duty is a direct result of EU regulations – it is not a fee for Poczta Polska; it is merely collected and transferred to the National Revenue Administration.
Fee calculation rules
The fee is based on the number of different product types in the shipment, not the number of items in a given item. "Product type" refers to distinct categories of goods, such as clothing, electronics, or cosmetics. Multiple items of the same product are considered a single type, while different items in a single shipment are billed separately.
For example, if your shipment includes a T-shirt, headphones, and a phone case, the total shipping charge will be €9 because it includes three different types of products. However, if your shipment only contains three T-shirts of the same type, you will be charged a single €3 fee.
For gifts between private individuals, the current rules still apply. Shipments valued up to €45 remain exempt from customs duties and VAT. Gifts valued over €45 may incur additional fees, including customs duties and VAT.
The introduction of new rules results from EU regulations aimed at increasing the control of goods imported into the European Union, ensuring fair competition between non-EU sellers and EU entrepreneurs, increasing the safety of products entering the European market, as well as limiting the undervaluation of shipments and adapting regulations to the development of e-commerce.
In addition to the indicated fee, other fees may also be charged under applicable regulations, including VAT (if not paid at the time of purchase) and a fee for making a customs declaration by Poczta Polska.
Fees are collected upon delivery or before collection, depending on the customs procedure used.
In most cases, customs clearance formalities are handled by Poczta Polska. In situations requiring additional verification (e.g., missing data or an ambiguous product description), the shipment may be temporarily held in the postal and customs warehouse. The recipient also has the option to refuse acceptance of the shipment.
Information for business customers (B2B)
In the case of business customers, the method of completing customs formalities may differ from the procedure used for individual customers.
Business entities may – depending on the service model adopted – use the customs declaration service provided by Poczta Polska or submit declarations on their own or through a customs agency.
In the event of using the service provided by Poczta Polska, the rules specific to the given type of customs declaration and the applicable duties related to the import of goods apply.
If a customs declaration is processed outside of Poczta Polska, the method of calculating fees and the customs clearance process are based on applicable customs law and the adopted settlement model. More information can be found here.