FAQ

envelope with the mail symbol

Basic information


 General information about the Electronic Sender.

Services


 Information about the parcel services offered and their shipping options.

Security


 Information about the security measures used by the Post Office.

Agreement


 Information about the contract with Poczta Polska.

Account


 Information about managing your account at the Electronic Sender.

Data in e-Sender


 Information about data in the Electronic Sender.

Payments


 Information on how to settle accounts with Poczta Polska.

Letter and courier shipments


 Shipment information.

Complaints


 Information on how to process a complaint.